CloudTalk — The contact center that works with your CRM
CloudTalk is not a phone system. It's communication infrastructure: smart routing, real-time monitoring, conversational AI, and data — all integrated with Pipedrive.
Request a CloudTalk demo
Cloud telephony that talks to your CRM
CloudTalk is a cloud contact center platform that allows you to make and receive calls, manage teams, and automatically integrate all interactions with your CRM.
When we integrate CloudTalk with Pipedrive, calls no longer exist in isolation. The agent sees the customer's record before picking up. Every call is automatically logged. Follow-ups are created without manual intervention.
- The agent sees the customer's record BEFORE picking up
- Every call automatically logged in Pipedrive
- Follow-ups created without manual intervention
- Supervisor sees call metrics AND pipeline in one place
- Recording linked to the deal for quality control
Complete communication infrastructure
It's not just another phone system. It's the foundation of the modern contact center.
International numbers
+160 countries. Local presence wherever you need it. Virtual numbers for each market.
IVR and smart routing
Distribution by team, schedule, language, and skill. No unnecessary queues or missed calls.
Real-time dashboards
Live wallboards and metrics for supervision and management. Everything visible, everything measurable.
Conversational AI
Automatic transcription, sentiment analysis, call summaries, and topic extraction.
Omnichannel
Voice, SMS, and WhatsApp in one place. Unified communication with complete history.
Native CRM integration
Native integration with Pipedrive. Every call automatically logged. Zero manual work.
Power and Smart Dialer
For outbound teams. Automatic and intelligent dialing. More calls, less idle time.
Live monitoring
Listen, whisper, and real-time coaching. Train your team without interrupting the call.
Automated 24/7 service
AI voice agents capable of qualifying leads, routing calls, and scheduling appointments without human intervention. Available 24/7.
- Automated inbound and outbound service
- +60 languages and accents
- Complete customization of responses and flows
- Integration with Pipedrive for automatic logging
- Lead qualification outside business hours
CloudTalk plans implemented by Inubia
Inubia is a CloudTalk Elite Partner — the highest level of certification.
All plans include implementation, custom configuration, and team training.
- 500 EU/UK/US destinations
- Free inbound calls
- Numbers +160 countries
- Basic IVR
- Call recording
- Basic analytics
- Unlimited EU calls
- Advanced routing
- Smart Dialer
- Real-time dashboards
- WhatsApp In/Out
- Workflow Designer
- Live monitoring
- Call whispering
- Power Dialer
- Parallel Dialer
- Custom dashboards
- Salesforce advanced
- 24/7 service
- +60 languages
- Inbound and outbound
- CRM integration
- Full customization
- Unlimited agents
License prices. Implementation by Inubia included in proposal. Request a quote.
CloudTalk adapted to your sector
CloudTalk works differently in each vertical — with specific flows, integrations, and automations.
Dental Clinics
Lost call rescue with automatic SMS. Speed-to-Lead for Google/Facebook leads. Recording for quality.
Real Estate
Speed-to-Lead from portals. Every call recorded and timed. Goodbye to agents' personal mobile phones.
Solar Energy
Power Dialer for setters. Recording for closers. Full context before each closing call.
Gyms
Lost call rescue at reception. Speed-to-Lead for free trials. Voice Agents after hours.
Is it for your company?
It is for companies that:
- Manage high call volumes and need scalability
- Want to integrate telephony with CRM (Pipedrive)
- Need real performance metrics per agent
- Want quality control and call recording
- Seek automated after-hours service
It is not for companies that:
- Just want to switch phone providers
- Do not need metrics or monitoring
- Are looking for the cheapest option without functionality
- Do not have a CRM or intend to implement one
Ready to transform your contact center?
We'll talk for 30 minutes, understand your operation, and present you with the right configuration.
Request a CloudTalk demo